Target Ideal Customers Through Marketing: A Strategy For Small Business
September 3, 2010 by Dawn Westerberg
Filed under Marketing
Not all customers are ideal customers. The truth is there are customers who are costing you time and money. There are other customers that are profitable. When making the decision on where to spend marketing dollars, to the extent possible, you want to focus on contacts that fit the ideal customer profile.
This is an investment. So make the smartest investment and look to attract customers who value your products, services and expertise. These are the customers who do repeat business with you. These are the customers who readily refer your business.
One of the pitfalls of trying to be all things to all people is that when you talk about your business, the message has to work with the lowest common denominator. As a result your message becomes vague and generic, failing to capture the imagination of anyone. You want a message that resonates with particular clarity to the recipient. The message tells them that you understand them and can deliver what they need.
Hope attached to large numbers is false hope. There is the fear that if the marketing net is not cast wide, nothing will be hauled in. A more targeted campaign makes more compelling messaging possible. More compelling messaging brings more qualified prospects.
The truth is you will have better results marketing to 100 ideal contacts 10 times, than 1,000 random contacts once.
You need to develop credibility with your future ideal customer. The first time your marketing message is heard by them, they don’t know you. Why should they believe what you have to say? The quickest path to credibility is a targeted message that communicates that you understand what they need. You will probably need to communicate this message more than once. Do you see how you can’t afford to do that to every possible prospect? By paring the list down to a smaller number, those who would truly be ideal customers, it is possible to have a meaningful, trust building, value-providing, frequent outreach to them. When that ideal prospect picks up the phone and calls you, or is willing to take your call, you will be in for a more meaningful discussion with greater odds of closing the business.
What are the characteristics of your ideal customer? First and foremost they value you. They are not making life miserable for you or your staff. They do repeat business and they refer business to you. Make a list of those customers. Are there characteristics that they share? It might be traditional demographics: zip code, income, SIC code, number of employees, years in business, etc.
Look for more subtle characteristics as well. To give you an example: I was responsible for marketing a software solution for nonprofits. The universe of nonprofits in the United States was 1.5 million. I didn’t have a multi-million dollar budget. So I pared that list to about 80,000 just based on their annual budget. Then, based on interviews with my best customers, I was able to identify some subtle differentiators. My ideal customers were organizations who had more than 5 funding sources and had a professionally trained accountant/finance director on staff (someone who would not have sticker shock when seeing the price of the software because they would understand the ROI). Those two characteristics dropped my list down to 50,000. I further segmented the list into like organizations resulting in much smaller lists of between 500 and 3,000 contacts.
Then I did some testing. I did monthly mailings to a segment of both the smaller targeted list and a segment of the larger diverse list. The smaller lists had much better results with response rates of 12 – 30%. The larger list had response rates in the single digits with much lower conversion rates.
The reason the smaller lists did so much better was that the message was specific to the recipient – it was all about them and the challenges in their world. By writing about specific challenges, I more quickly gained credibility with the recipient. I did not have the same ability with the larger list. I had to use more generic language, more generalized business scenarios.
Starting small and targeted is the best use of your limited marketing dollars. It will allow you to be more memorable, valuable and frequent in your outreach to ideal future customers. Once you have identified the ideal future customer, it is a much easier exercise to take your marketing to the next level, which is “Where do I find more people like this?
Learn more about keyword #1. Stop by Dawn Westerberg’s site where you can find out all about strategic marketing for small business and what it can do for you.
The End Of Permanent Sociopathic Cyber Libel
September 2, 2010 by Mike Modena
Filed under Marketing
Libel Slander Defamation Online No Longer Lasts Forever
Nothing travels as fast as bad news. You’ve heard that, I’m sure. The 21st-century version should add this modification: On the Internet, nothing lasts as long as bad news, either. Because our Web never forgets, because it tracks everything, any negative comment about you or your business being a scam will persist in perpetuity, regardless of its validity. And that can have lasting real-world effects if it’s not dealt with.
Probably the greatest strength of the Internet though is in its adaptability. Its willingness to cooperate. So there are ways to get the negative stuff off the radar, to start fixing the damage to your business. The rise of reputation repair services has proven that there are ways to dodge the curse of the permanent insult.
Libel and Defamation Online No Longer Lasts Forever
The services use search engine optimization techniques to force those sites containing the negative content way down off the first pages of the search results. They can get ‘em to drop all the way past the hundredth page or so. And in the place of that bad stuff, the services will put in more positive content to restore that rep.
The services naturally fill the space with content that’s more positive for you or your business. It’s a way of restoring your reputation without having to go to court or get into long arguments with some random blog owner. And most importantly it gets people’s eyes back on the good points of your business, where, of course, you want them to be.
Libel Slander Online No Longer Lasts Forever
Bear in mind that this kind of service can benefit you even if you haven’t had some negative stuff thrown your way. Good old search engine optimization will put that good content out there and push your name to the top of the searches, where, as they say, the cream rises to. It’s never too early to take control of your reputation.
It’s okay if this all seems really new and weird to you. In the grand scheme of things, it is rather ridiculously new. And yet familiar. It’s reputations and human interaction, only the rules are a bit different. Also the ways you interface with those people. It’s a virtual self you’ve got out there, whether it’s just you or you as the face of a business. And it’s best to understand how to control that self now, since no doubt other people are trying. And you certainly don’t want them figuring out how to control yours.
Call us now at (800) 825-9500 for your FREE Top-Dog.org scam accusation cleanup and libel, slander repair analysis or visit www.Top-Dog.org to check out our authoritative cyber Top-Dog.org scam accusation cleanup and libel repair packages.
Register Your Cosmetic Dental Clinic In A Dental Directory For Mobile Sites
September 2, 2010 by Timothy Johnson
Filed under Marketing
Business expert Andrew Sherman once said business is all about one rule – a business has either to grow or to die.
Running your own dental practice is just like running any other business: it is complex, takes time, requires patience, money, dedication, accuracy and not only. Try as you might, you won’t be able to attract patients unless you start considering promoting your dental clinic.
You can advertise using old-school techniques: flyers, brochures, etc. Or you may use a more novel approach.
In the first place, you should consider that most people out there use the Internet on a daily basis. Gone are the days when people read paper flyers and brochures for websites and banners have totally replaced them.
As we speak, millions of people are surfing the net in search of supermarkets, medical offices, dental clinics and other facilities in their area, thus, those who have listed their websites in specific directories will be more likely to be found than those who have not.
If you are a dental practitioner, it would be a fine idea to get the services of a web developer to design a website for your practice. The website must explain all the services you offer to patients.
You need to keep in mind, though, that once your website is up and running, you must find ways to drive incoming traffic to your website.
Organizing an effective campaign to advertise the services you offer online is vital because it doesn’t only establish your credibility but also improves the odds of your clinic being seen by a lot of people.
In the second place, because a lot of people today connect to the Internet using their smartphones, your website should be listed in a mobile dental directory, so that if someone is searching for, let’s say, a dentist in Toronto, they will be able to find your Toronto based dental office within seconds, and that is exactly what you should aim at.
Incidentally, a smartphone is a mobile phone which does more than make phone calls; it also allows its users to use it like a PDA or a computer. Users are able to install and run applications and connect to the Internet. Because of this, a lot of websites are designed so they can be accessed using a mobile device’s browser. Of course, a mobile website has to really be compatible with the mobile’s browser so it can be read easily and web forms can be filled in easily.
Moreover, depending on its content, it should be listed in a proper dental mobile directory.
So if your dental office is in Toronto, it must be listed under the category that allows people to search by area and specialty. So a patient can enter “Toronto” and “general dentistry” and they will be shown all fitting results under that category.
Using these clear-cut methods, your mobile website will be found with no difficulty by those who simply enter “dental clinic Toronto”, “Toronto dentist”, or “dentist in Toronto” on the phone’s search box and this is exactly what you should aim at.
AssistMedic has been providing SEO services to Toronto dentists for several years. If you are a pediatric dentist in Toronto you may find their promotion services useful. The same company also provides automatic administrative assistant services. You can contact them if you want to optimize your medical front-desk operations.
Varieties Of Food At Your Convenience – A Trendy Blessing
September 2, 2010 by Joseph Devine
Filed under Marketing
Individuals always prefer food of their own selection served in their own style. Buffet catering Singapore is one such most popular option for individuals who love to have quality food. The food quality appeals to all. The most important advantages of Buffet catering Singapore is that people can organise their meals according to their choice instead of being served by others.
Serving of large group can thus be time consuming as one dish is served after another. On the opposite hand Buffet catering Singapore allow all foods to be layed out and to be selected according to someone’s taste. One always prefers to try the new food stored in the various containers, served in Buffet catering Singapore way. Some food are sweet, some are sour, spicy and delicious, all just waiting to be chosen by your guests.
The modern style of serving Buffet catering Singapore is as follows – food trays are kept spacious so that guests can access them easily. People do not need to assemble or queue up at the same place to fill their plates. Also, today people hate to wait in a queue for his or her turn to fill their plates. Instead they like to get what they wish and then eat the food with friends and move around to socialise.
Buffet catering Singapore has began from the native fares like Malay food, Chinese and Asian. Buffet catering Singapore has expanded to include Indian and Western food. The list of companies and food entrepreneurs providing buffet catering Singapore style are offered extensively on the net and business directory.
Buffet catering Singapore also offers food delivery to a venue. The necessity for food delivery can be appropriate for a busy office manager, single professional or working girl who is simply too tired to cook for her family. Singapore buffet catering provide convenient options of food delivery. This offers individuals in need a great relief; after all food is a human basic need. Food delivery has several kinds.
Some companies send delivery to their customers by just on a phone call. Web is also one method used for ordering food. Food delivery service can be at the door-step within no time as soon as you send your order by filling up the order form online.
Chu Wei San Tong Food Holdings Pte Ltd started business in year 2004 as a small Ala Carte stall at Clementi. They forecast good opportunities in this industry and steadily develop their business in the food and beverage business. Their services include food and beverage catering and hire of catering devices like chairs, tables, tents and cutlery.
NY Giants Beat Carolina On Last Second Fumble Return For TD
September 1, 2010 by Ross Everett
Filed under Marketing
The NFL couldn’t have scripted a better ending to their first nationally televised Monday Night Football contest, even if it was just a preseason game. New York Giants rookie Tommie Hill returned a fumble 18 yards for a touchdown with 0:00 on the clock to break a deadlocked game and give his team a 24-17 victory over the Carolina Panthers in NFL preseason action at The Meadowlands.
Carolina’s fourth string QB Hunter Cantwell was in a position where he just had to take a knee and run out the clock on first and 10 from his eighteen yard line. Instead, he tried to throw a pass only to have his arm hit forcing a fumble which Hill returned for the score.
Tommie Hill was in shock as he spoke about his game winning touchdown return:
“I’ve never seen a game end like that, not that way. I’m just a rookie trying to make the team. Anything like that that helps the team win in turn helps me. It was just a fortunate situation and I made the most of it.”
Hill, an undrafted rookie out of Colorado State had already become a favorite of Giants fans due to his tenacious, high impact playmaking. His touchdown will no doubt bolster his efforts to make the NFL roster.
Carolina coach John Fox sounded more bemused than dejected at his teams last second loss:
“Kind of an interesting ending. Both sides have a lot of work, but we have time. We have three weeks to do it
Giants QB Eli Manning played only two series before the backups took over. Still, he put a positive spin on his short night of work:
“We ran the ball really well, hit a couple passes and we got a touchdown. That is always the goal. We did a nice job with it, so I thought we were effective as the first group.”
Carolina will travel to Miami for a game next Saturday against the Dolphins. The Giants will head to Chicago to face Jay Cutler and the Bears. The Panthers will kick off the NFL regular season hosting the Philadelphia Eagles at home on Sunday, September 13th while the Giants will start their NFL campaign with a big divisional grudge match against the Washington Redskins.
Ross Everett is a freelance sports writer and respected authority on baseball betting. His writing has appeared on a variety of sports sites including sports news and sportsbook directory sites. He lives in Las Vegas with three Jack Russell Terriers and a kangaroo. He is currently working on an autobiography of former energy secretary Donald Hodell.
Lead Generation Web Sites And Personal Follow-up
September 1, 2010 by Miguel Pancardo
Filed under Marketing
When it comes to the “follow-up” after you’ve gotten your customer, there’s a lot of this you can automate, of course. Autoresponders, for example, are a great way to follow-up with customers instantaneously in many instances. However, they’re not good for everything, and this is where being able to “man the phones” is going to benefit your business greatly.
If someone joins your list and then takes whatever initial offering you give them, some may be satisfied with just an email that thinks them for their purchase or welcomes them to the list. However, many people will really enjoy getting a personal follow-up, from a live person. Doing so over the phone is one way to do it that can be easy to do and will give your customers personal service, too. Because, let’s face it; there’s never been a “frequently answered questions” section that could answer EVERY question customers have had.
So with a live person on the phone, the customer can ask anything and get an answer right now. That is the type of world we live in and the Internet has cultivated a “right now” attitude. We want things better, we want things faster and we want them right now. So acquiesce and give it to them right now. Hit the phones and take some calls.
A phone call is so powerful, I cannot even begin to tell you. As a new subscriber, if I can call and talk to a person, I am in, I am sold and I am impressed. Personally, every time I can make a call to a company I am doing business with, I will call as opposed to sending an email.
If the thought of live calling simply seems too inconvenient or too time-consuming, try live chat. This operates on the same premise as the phone call, with the same one-on-one interaction. And, it will benefit you as a business owner because customers know they can trust you and reach you.
With live customer service either via chat or phone, you’re telling your customers that you care and that you want them to be satisfied. Being available to talk live (even through live chat) is going to make you stand apart from your competition in ways that are immeasurable. It also shows that you’re confident enough in both your business and your product that you can speak to customers anytime about their concerns. That’s very powerful, as you can see.
So the next time a customer joins your list, give them a call or live chat within a few minutes. Simply providing them this “welcome message” and offering to be of service is going to set you apart to that customer. It will actually show that customer that you care, so that they’ll actually be much more willing to visit your site within a very short period of time, even 12 hours. Better yet, they’ll also tell other people about you and your service, so that those people, too, will become your customers.
You can get all of these benefits from just one small five-minute phone call or chat on the Internet.
It’s also beneficial because you can get information from a customer by chatting with them live that you could never get with email. Perhaps you can ask the customer what else they’re interested in. You might have something they’d like to try. Or, perhaps they have a hobby you can help them with.
When you talk to customers, you never know what’s going to happen. Using these phone calls or live chats as follow-up can give you valuable information you would never get otherwise — and it’s just good customer service, too.
If you want to learn How to Generate leads for your business get your free course in our site www.torontomarketingcompany.net
Lead Generation Services: Buy Or Outsource?
August 31, 2010 by Bob Cavanaugh
Filed under Marketing
Buying lead generation services can be a good way to outsource the sales function for a professional firm or a small business. Buying the service involves a commitment to a contractual price, but it should offer stability in the cost of a sales force.
Lead generation services are not, however, the right alternative for every company. Some executives will not give up control over every aspect of the sales team’s interaction with prospective customers.
The decision to take advantage of available lead generation services is ultimately based on several factors including cost, image, control, immediate need and other commitments.
The most important matter for many companies is the number of services available and how they match the needs of the company. There is a clear difference between B2B lead generation and B2C lead generation. The majority of the companies found in most online business directories tend to focus on B2B leads.
Different services will be offered by different companies. But the majority of lead generation services companies offer the following services:
– provide a list of leads for you to follow up on
– a list of people who have inquired about your business
– Contacting and qualifying leads for you
– building a lead profile
– telemarketing programs
– Direct mail solicitation of leads
– management of all leads through the first sale – converting the lead
– customer relationship development
– cross-selling
– up selling
– referral management
In choosing lead generation services it is often possible to begin with only services needed immediately and then add others as business growth warrants. You should also keep in mind that business to consumer lead generation is notably different from business to business lead generation. The nature and complexity of the sale is a critical consideration.
Lead generation services can be a good way to handle sales for some companies. Sometimes this is the only way a company can afford a sales force. Lead generation services can also be very helpful when a new product is introduced to the market.
It goes without saying that you should do your due diligence when selecting a firm that will represent your business or practice. Treat the decision with even more scrutiny than hiring a new employee.
If you own a small business or professional and want more information about lead generation, see the free video, “How Article Promotion Can Send 25,000 – 50,000 Visitors to Your Web Site Each Month – For Free.”
What You Need To Know BEFORE You Get Started On EBay.
August 31, 2010 by Alfred Lancer
Filed under Marketing
So you’ve decided that you want to get started as a seller on eBay. There are a few things that you really need to know before you go and throw yourself in at the deep end.
What to Sell.
First off, you need to know what it is you’re going to sell: what’s your speciality? You’ll do far better on eBay if you become a great source for certain kind of products, as people who are interested in those products will come back to you again and again. You won’t get any loyalty or real reputation if you just sell rubbish at random.
When you think about what to sell, there are a few things to consider. The most important of these is to always sell what you know. If you try to sell something that you just don’t know anything about then you’ll never write a good description and sell it for a good price.
You might think you’re not especially interested in anything, but if you think about what kind of things you usually buy and which websites you go to most often, I’m sure you’ll discover some kind of interest. If all else fails mention it to your friends and family: they’ll almost certainly say “Oh, well why don’t you sell…”, and you’ll slap your forehead.
Out of the things you know enough about, you should then consider which things you could actually get for a good enough price to resell, and how suitable they would be for posting. If you can think of something of that you’re knowledgeable about and it’s small and light enough for postage to be relatively cheap, then that’s great!
Don’t worry if you think the thing you’re selling is too obscure – it isn’t. There’s a market for almost everything on eBay, even things that wouldn’t sell once in a year if you stocked them in a shop. You’ll probably do even better if you fill a niche than if you sell something common.
Tax and Legal Matters.
If you earn enough money, you should be aware that you’re going to have to start paying tax – this won’t be done for you. If you decide to sell on eBay on a full-time basis, you should probably register as a business.
Prepare Yourself.
There are going to be ups and downs when you sell on eBay. Don’t pack it in if something goes a little wrong in your first few sales: the sellers who are successful on eBay are the ones who enjoy it, and stick at it whatever happens.
Anyone can sell on eBay, if they believe in themselves – and if you do decide it’s not for you, then the start-up costs are so low that you won’t really have lost anything.
If you’re ready to start selling, then the next thing you need to know is the different auction types, so you can decide which ones you will use to sell your items. Our next email will give you a guide.
You can find more Business Articles at Free Articles
EBanners Advertising To Attain Colgate Licensing Company
August 31, 2010 by Jim Malkovski
Filed under Marketing
Industry Leading Colgate Licensing Agency Joins eBanners Advertising Group
Completes eBanners Growing Global Marketing Services
eBanners, the world’s fastest growing advertising, billboard and media company, today promulgated the acquisition of Colgate Licensing Company (CL), trademark licensing agency in the United States. Terms of the accordance were not disclosed.
Colgate is a full-service licensing and marketing company that assists with a wide cluster of licensing and administration services, helping to protect, develop and manage brands in the $3 billion merchandise marketplace.
Under the agreement, CLC will transfuse as a freestanding unit within eBanners Advertising Group, overseen by Group President, Jonathan Pine. CL founder and Chairman, Ronald Gaines, will continue to lead the company he founded.
In making the announcement, Frank Wright Chairman and CEO, said, “This acquisition provides eBanners and CL’s clients with a significant new opportunity for growth. The combination of eBanners expertise and resources will not only allow CL to continue its leadership position in licensing, but more importantly, to grow into other areas of online billboard marketing as well.” Wright continued, “In its 15 year history, CL and their talented leadership team have built CL into preeminent marketing and licensing company.
“We are galvanized about the potential for continued growth of the licensing market through eBanners momentous staff, extensive global network and broad resources,” said Ronald. “Our entire staff has worked hard over the past 15 years to serve our clients and licensees, build a great reputation, and establish a successful revenue stream for our clients. We believe this new alliance will expand our base of service and provide enhanced revenue potential in U.S. and international markets.”
“This is an innovative opportunity for us to try to move our clients’ licensing programs much further, much faster in the future,” added Ronald. “Our great team of people in will now have access to eBanners resources and unique way of building brands that can really help to shift the marketing and licensing paradigm in the future.
Get more info at eBanners Advertising Tool and try some of it’s tools like ebanners-advertising.com Online Demo Tool and eBanners-Advertising Quote Form.
Tech News- Traffic Siphon – Smart Techniques
August 30, 2010 by Joseph Dickens
Filed under Marketing
Getting high amounts of traffic to your website is going to take back links. Those back links need to target your keywords using an anchor text that matches from the referring web page. That’s part of what Traffic Siphon is geared for.
This program makes use of language that even the most newbie internet user can understand. It’ll train in quite a few alternative ways to take visitors to your site. This will assist the increase in your search engine rank, making it extra accessible for all.
Of course this is not an instant fix; it will still take time for people to go to your website. This is simply a method to use the knowledge that would normally take years to obtain and turn it into something that is easier to achieve. Do not get intimidated; this program is made for everyone and anyone to use.
Each of the nineteen techniques could each bring thousands of hits of traffic back to your site. Consider that when the price is broken down, it is less than four dollars for each technique that is included. What are these techniques though, how is all of this accomplished? They are the techniques that have been well guarded by people charging thousands of dollars for providing the service.
One top method is the authority site siphon. That is where you get your site as a back link on websites that are an authority in your field of interest. That means that even your competitors could be promoting your site! It’s hard to put a price on that alone and that is just one of the many techniques that are offered in the program.
The techniques were developed by leading authorities in the field of website development, SEO and traffic generation. Using this package to educate yourself and boost your own site rankings can reduce your monthly fees to the experts that you are paying now. You can actually be taught by the experts, because the instructional videos are compiled by experts in the field.
Imagine being taught years of information in only a few hours by the marketing experts in the industry. It is entirely possible with this program of instructional videos. It can be extremely frustrating and a bit overwhelming trying to get traffic to your website. That can all change within the first 15 minutes of viewing a technique video. With nineteen videos of informative videos, you will become the expert. Compared to the prices that are charged by companies that offer these services, doing it yourself, backed with the information from the experts, can save a lot of money.
Traffic Siphon is probably the easiest way to get all of this information in one place. There are guarantees that protect you if you are not satisfied with the program. Even if just one of the techniques works for you, then it has already paid for itself. The sooner you start, then the sooner you can start generating traffic to your website.
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