The First Thing You Should Do If A Debt Collection Agency Calls

When it comes to the subject of collecting debt, there are a lot of misconceptions and misinformation. Here are some tools of the trade that you can use if a bill collector ever calls you. When the debt collector calls, the first thing you want to do is determine if this is a third party collector or an in house collector. Third party collectors are hired by creditors on contingency, while in house collectors are the creditors.

Ask the debt collector “Are you contacting me as a creditor or a third party collection agent?” Not only will this give the bill collector the impression that you are competent, but it is important to know, because third party debt collectors must abide by strict regulations enacted under The Fair Debt Collection Practices Act. Keep in mind that most debt collectors are third party ones.

The collection agent will read what is called a “mini Miranda.” What this means is that your telephone call is being recorded and anything you mention can be used by the agency to collect debt. After this they will ask you about the debt that they are calling about. Instead of responding in any way that would acknowledge that you owe debt, politely request some initial information from the debt collector before the conversation continues. By law, a third party debt collector is required to give you the name of the agency, their address, fax and phone number, and the name of the original creditor. Ask for all of this, the debt collector’s name, and their specific phone number.

After you have gotten this key information, inform the collection agent that you are busy right now and will call them back in an hour. Keep in mind that debt collectors will always try to achieve a sense of urgency and may insinuate that you must or should talk to them now, but you do not have to. Now, after hanging up, you are in control because the ball is in your court.

Take this time to try to remember if you know what debt the collection agent might have been asking you about. If you remember legitimately taking on the debt, and the amount of the debt is accurate, contact the collection agent back and ask them if there is some type of repayment plan you could work out with them. It’s important to pay off this debt before the debt collector marks your credit score negatively, or even recommends that the creditor file suit against you.

Mallory Megan works for Rapid Recovery Solution and writes articles on credit collection agencies. This article, The First Thing You Should Do If A Debt Collection Agency Calls is released under a creative commons attribution licence.

What Every Collection Agency Should Know About The CARD Act

On February 22nd, 2010, the Credit Card Accountability, Responsibility and Disclosure (CARD) Act took effect. The CARD Act had one major purpose: to attempt to put a curb on credit card practices and set limits to the fees that credit card companies charge consumers. It was created with consumers in mind, setting limits to the amount of credit that will be available to them in this recession “for their own good.”

As a result of the groundbreaking CARD Act, many banks and creditors have modified their business models by reducing potential risk to cardholders. They have dropped or restricted some borrowers with a poor financial history, tightened up credit lines, and are marketing less. Analysts predict credit limit reductions to have two main impacts for the collection industry.

One result of the CARD Act has been the setting of restrictions on the average size of accounts that are placed for collection. This, coupled with debtor’s behavior these past couple of years, where people generally spent savings and maxed out personal loans and home equity, raises eyebrows and concern, because for many consumers, credit cards are the only short term credit that is available to them at this moment.

Another giant impact of the CARD Act is a result of the provision that consumers are not able to pay off one credit card debt using a different card. While this may help debtors to be more fiscally responsible, this obviously has massive ramifications for the collection industry. Experts and leaders in the field hypothesize that the best way to deal with the enormous changes that have ensued is to remain flexible and to be creative. In addition to the same old telephone calls and collections letters, the internet can be seen as a good option for payment.

Experts also remind us of a few ideas that we, as collection professionals should keep in mind about the CARD Act. Extra payments must go to pay off the accounts with highest interest balances first. The CARD Act also gives consumers the ability to set their own credit limits that might be less than those set by the creditors, and marketing credit to college students and giving credit card access to people under twenty one will now be severely restricted.

Mallory Megan works for Rapid Recovery Solution and writes articles on medical collection agencies. This article, What Every Collection Agency Should Know About The CARD Act is available for free reprint.

How Are Credit Reports Calculated And What Do They Mean?

As of 2009, bankruptcy filings that were new increased by over thirty five percent in only one year. Although it may seem like a dismal sign, one good way to look at it is that all of these people are on their own paths to rebuilding their credit scores and ultimately, financial freedom. We have all seen the commercials with “people just like you and me” prodding us to visit whatever website and find out what our credit score is. We know that if the number is high, it’s a good thing. It it’s low, it could mean trouble finding a loan, getting a job, or a new place to stay. But just what is a credit score?

Your credit score is packaged up in one (hopefully!!!) three digit number that is based on a statistical analysis of your very own personal credit file. A credit score’s purpose is to give you a major headache, and for the banks to review your capacity to take on debt and repay a credit obligation. That is why credit card companies and banks will look over your score to figure out how much credit they want to decide and offer you and at what interest rate.

So how is your score determined, you may be asking? The Fair Issac Corporation, or as you may know them, FICO, was the first group to come up with a scoring system in 1958. The report recently underwent a makeover (FICO 08) but it’s not used by all credit reporting agencies. In this new, improved FICO 08 version, minor credit delinquencies are not stacked against you when you for the most part do a good job repaying your money.

There are five questions that a credit score asks. What is your payment history? How much debt do you currently owe? Just how long have you had credit? How many times have there been credit inquiries made on your report? And what type of credit do you have? So let’s say, for argument’s sake that you screwed up. Just how long will negative marks impact your credit score? Well, that depends on the type of information. Plain old negative information can stay on your credit report for up to seven years. In the case of bankruptcy filing it can remain on there for up to ten years. Here is where we get into the creepy big brother aspect of credit reports. Every person has their own personal credit file, and what this means is that the impact from person to person will affect each differently.

If you are worried about your financial situation, would like to know more or are considering bankruptcy, it is in your best interest to seek out the advice of a financial planner. One that works for a fee is preferable, because they will have your best interest at heart and not their commission. Good luck in your financial journey!

Rapid Recovery Solution is a medical collection agency. Grab a totally unique version of this article from the Uber Article Directory

All About The FDCPA

In order to battle the matters associated with harassing debt collectors and debt collection companies, the Fair Debt Collection Practices Act (also known as the FDCPA) was formed. The laws and regulations authorized by the Fair Debt Collection Practices Act not only safeguard consumers, but they also help debt collection agencies as well by encouraging them to perform in a serious and professional manner when engaging in speech with supposed debtors.

In most situations lenders are within their rights to pursue payment. This includes situations where the borrower is delinquent in their responsibilities and then consequently default on their financial obligations, and or if the borrower simply needs a little more time due to crude financial circumstances and strain. These above situations represent instances in which the lender is not acquiring his due payments from the borrower when they began with a reasonable expectation of being paid back in an adequate time frame. No matter the reason in these cases, the lender in question is legally within their rights to seek payment that they are due.

In these situations, the majority of the time lenders have no other alternative but to become involved with a collection agency. The goal of collection agencies is to recover and collect all of the monies that are unsettled to their clients (the lenders). Due to the Fair Debt Collection Practices Act, collection companies can no longer act rashly and with disinterest for the consequences of their actions when making an effort to recover monies for their clients.There are several clauses that come along with the Fair Debt Collection Practices Act as enacted in 1978. These clauses both protect debtors and enable collection companies to strongly pursue valid debts.

Even if a debtor tells a collections representative to stop all further contact with him there are other means by which a debt collection representative may attempt to collect the valid debt. For example, under the FDCPA, while the collection rep must abide by the debtors request to cease any further contact with them, they are also perfectly within their rights to make the debtor aware that they intend to pursue the debt via legal channels through an attorney.

If the collection agency responsible for recovering the delinquent account cannot communicate with or cannot reach the debtor, then they are legally allowed to contact third parties related to the debtor. However, under the FDCPA there are some boundaries to contacting third parties. First and foremost, the collection rep cannot harass the third party or be non-courteous. Also importantly, the collection rep cannot violate the right of privacy of the debtor by disclosing the nature of the call to this third party.

Among protocols for collection agencies to abide by, the Fair Debt Collection Practices Act also has a penalization system in place for those collection companies that do not abide by the aforementioned stipulations. These penalties against collection agencies found to be in violation of the FDCPA include: fines; license revocation; and even legal actions.

At first glance it appears as though the guidelines of the Fair Debt Collection Practices Act are strongly skewed toward the debtor. However, these rules also protect the debt collection agency by helping them steer to wards fair practices and policies in a courteous and professional manner. Without the FDCPA, the unprofessional behaviors of some select few collection agencies would go unchecked and thus would undermine the entire reputation of the business of debt collection.

Rapid Recovery Solution is a credit collection agency.

What’s The Skinny On Bill Collectors? Pt. 2

If the debtor agrees to pay the bill, the bill will jot down this commitment and will check up on things later to make sure that the payment was made. If a debtor does not pay, the collector will prepare a statement about their delinquency for the credit department of whoever they work for. In extreme cases, collectors may call for repossession, hand over the account to an attorney or disconnect service.

Collectors need to be careful to follow the Federal and State laws that are applicable because people’s financial problems can be a sensitive issue. The Federal Trade Commission states that a collector must positively identify the person who owes money before they can announce that the purpose of the call is to collect debt.

The bill collector will then issue a statement, sometimes called a “mini-Miranda” that lets the customer know that they are a collector.

They also have to follow the state laws that say how they should proceed. A lot of companies use electronic systems now to help bill collectors remember all of the laws and regulations regarding each call.

Collectors utilize computers and an assortment of automated systems in their jobs. Companies will record their accounts by utilizing computers, and collectors are able to keep tabs on collection attempts in the past and other information in notes on the computer. Like most call centers collectors use headsets in lieu of regular phones. Automatic dialing lets bill collectors work quickly and efficiently with no chance of dialing the wrong number. Generally, in house bill and account collectors work in an office environment, people who work for a third party agency might work in a call center type environment.

The work has the capacity to be stressful; people get confrontational when they are asked about their debts. The best collectors have to face rejection regularly, but still be ready to make their next call in a positive voice. Fortunately for them, some customers appreciate help in resolving their debts.

Rapid Recovery Solution is a credit debt collection agency.

The Pros and Cons Of Bankruptcy

Bankruptcy may be seen as a quick fix solution to financial problems. However, the effects of bankruptcy are long term and can impair your ability to obtain a job, house, and any type of credit. It is important to weigh the pros and the cons of bankruptcy before making a major decision.

Admittedly, bankruptcy comes with a number of benefits. First and foremost it annihilates most of your debt. It can aid you with missed debt payments, defaults, repossessions and lawsuits. If you have horrible credit, it can get you started on rehabilitation.

Bankruptcy will stop the phone calls from creditors, collections letters, repossessions, declined charge authorizations, cancelled credit cards, and lawsuits. You also can keep your car if you keep up on the payment; bankruptcy will also allow you to hold on to your home if you remain current on the payments.

Bankruptcy allows you to exit foreclosure and make monthly payments on past amounts. Finally, it stops creditors from making a claim after it is filed, even if your financial situation changes.

On the flip side, bankruptcy law offers a “fresh start” but only every six years in many cases. Bankruptcy will be on your credit report for ten years and severely hurts your credit rating. In addition, filing bankruptcy may require a wait of two years before it is possible to buy a home. Some lenders allow for home loans after one year though.

Bankruptcy does not deal with most tax debt. It does not clear away student loan debt. It is required that you give up your credit cards. It may cause you to lose some of your possessions, and unfortunately bankruptcy carries a stigma that can be embarrassing.

If you are not sure whether to file bankruptcy or not, call your creditors to see what type of repayment plan they can work out with you. While bankruptcy is an option, in most cases it should be seen as a last resort.

Mallory Megan works for a debt collection company. Also she writes articles on business, finance, consumer spending and collection agencies.

Debt Collection Companies Explore Work At Home Opportunities

Despite the fact that it is always a good idea to hire more workers to add to your ranks, sustaining a good relationship with the best employees in a collections agency is crucial. It has become a recent trend that tenured collectors are now requesting to work at home.

It might be a smart move to accommodate for them considering that their commissions have been lower as of late, and the stress of the commute or a need to spend more time with family may drive your best collectors away.

Work at home programs haven’t become an every day thing yet, but there are a few companies that are making exceptions for certain bill collectors. Typically these collectors are the best at what they do and may work from home a few days a week.

The way that working at home works is easy. Typically, the collector is set up with a computer that has the ability access the computers at the office and they are given designated phone equipment to utilize. The beauty of it is that everything the collector does can still be monitered, as if he or she was working in the call center itself.

But before you start to send employees to work at home, it is imperative to assess the good and bad qualities of each collector. But studies have shown that if a collector is a good candidate to work from home, they will be more productive, take fewer breaks, and without social interaction with other employees they can focus on the job itself.

There are still a good amount of issues that have to be addressed when one thinks about working at home. First, there are potential data security performance control and data security issues. Additionally, in light of all of the recent laws impacting the collections business, it is not probable that we will know of many formal work at home programs anytime soon. Yet experts believe it is not good to alienate the best workers who are inquiring about work at home. They predict that we will see more collection agencies allowing collectors to work from home within the next five years.

Mallory McGuinness works for a collection agencies agency. She also writes articles on business, finance, the credit industry and debt collection. Grab a totally unique version of this article from the Uber Article Directory

Beware Of Cash4Gold

We’ve all seen them – the flashy “Cash4Gold” commercials, at times they feature people on the street dancing, or at other times, M.C. Hammer promising fast cash in turn for your old, unused jewelry. Although human nature makes us want to unconditionally trust the dancing person or even with his track record, M.C. Hammer, it turns out that Cash4Gold may not in fact be too legit to quit.

Recently Representative Anthony D. Weiner called out Cash4Gold on their bad business practices. Standing in front of legitimate jewelry appraisers, Weiner warned consumers to take their business to a place that they knew was valid as opposed to the shady mail in gold exchange.

The way that Cash4Gold works is that consumers utilize special envelopes to send jewelry and gold to the company’s offices in Florida. The advertisements claim the business will provide customers with a quick appraisal of the value of the items they have sent, and then they will mail them a check for that amount.

On paper, consumers are given a twelve day time span in which they have the ability to return their check and get the jewelry back. But according to research by Rep. Weiner and Consumer Reports, Cash4Gold paid out only 11 to 29 percent of the actual value of valuables sent to them, and often, they refused to mail jewelry back when it was requested to do so within the 12 day period.

Weiner proposed that the Federal Trade Commission should do some research the whole Cash4Gold problem, adding that he wants to introduce laws that would regulate companies that use mail to exchange cash and jewelry.

This legislation would put fines on companies that melt down gold without the owner’s permission or before a return period has been passed. It will make companies allow enough time for consumers to request a refund and make sure that companies actually insure the jewelry they are returning to consumers.

Mallory Megan works for a debt collection agency. She also writes articles on business, finance, consumer spending and collection agencies. Grab a totally unique version of this article from the Uber Article Directory

Debt Consolidators, And How They Reduce Your Debt

A Debt consolidation program begins with appraising your financial positioning. This procedure involves an in depth analysis of your financial standing. That analysis will aid you to evaluate whether it’s more beneficial to file for bankruptcy or go for a debt consolidation program. A debt consolidation analysis will calculate the debtor’s potential savings through the program.

When a deal is finalized with the debt consolidation company and the debtor. The next step is for one of the counselors to contact the creditors and work out a reduction in the interest rates and monthly payments at an amount that will be affordable to the debtor.

Through arbitration with the creditors, the debt consolidation company for the most part marks down or cut out the interest charged. The balance owed to-wards the creditors is reduced and they can give the debtor a reduction in even the principal amount.

The Debt consolidation program will also help the debtors by inducing the creditors to stop the legal actions which they were taking against the debtor which means they can no more devour debtor’s income nor can they bring the debtor to court. Also this starts bringing up the credit rating of the debtor because now the debtor is repaying the debts under the new agreement.

With this method of debt relief, the debtor will no longer have to answer embarrassing phone calls from his creditors. The debtor will not receive any bills or pay the creditors directly. The debt consolidation program will directly take control over the creditors. The debtor will just need to pay the debt consolidation company a single amount every month according to the budget which was agreed upon with the debtors. So there is no need for any interaction with the creditors.

Most of the time these systems are free to the debtor as the fees are paid by the creditors, because they would rather get something reciprocally than lose all the money that the debtor owes them. Also, programs like this work for those with good or bad credit. It is a great solution for debt reduction to use a debt services company or consolidator that uses this method.

Mallory works for a debt collection agency. She also composes articles on business, finance, and collections. .

NJ Debt Collection Bill Advances

In one of its last acts before approving the state budget late last month, the Assembly gave its approval to the New Jersey Fair Debt Collection Practices Act by a 60-18 vote. That sent the measure to the state Senate, where it initially will be considered by the Commerce Committee.

Advocates say the legislation would supplement existing federal protections and curb collectors’ ability to contact a debtor at work or at “any time and place” known to be inopportune. It also will protect consumers from harassing, intimidating or abusive collection processes and give them a way to dispute and verify debt information to ensure its certainty.

“We’re doing nothing here to relieve a consumer of a rightful debt, but this is a fairness bill that will ensure consumers are not harassed by unscrupulous debt collectors,” said Burzichelli, D-Paulsboro. He sponsored the act along with Assemblymen Matthew W. Milam, D-Cape May Court House, Wayne P. DeAngelo, D-Hamilton and Paul Moriarty, D-Turnersville.

State consumer affairs officials receive numerous complaints about debt collection tactics each year, and that number appears to be on the upswing in recent months as more people struggle with their finances.

“There are many people who have fallen behind and are in debt, and some (debt collectors) are telling them they could be drug in to court tomorrow if they don’t pay up right away or making other threats,” Burzichelli said. “We want to make sure people are aware of their rights and their responsibilities (about paying debts).

The bill would stop, with particular exceptions, a debt collector from contacting a debtor earlier than 8 a.m, and later than 9 p.m. At the debtor’s place of employment, although the collector can send a single letter or make one phone call per month to the debtor at their place of employment if the debt collector hasn’t been able to contact the debtor at home.

If the debt collector understands the debtor is represented by an attorney and can quickly confirm the attorney’s name and address. Advocates of the bill say it’s important legislation in troubling economic times.”Just because someone is in debt does not mean they forfeit their rights to be treated fairly,” Moriarty said.

Mallory is employed by a debt collection agency. She also writes articles on business, finance, and collections. .

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