The Debt Collection Industry Today
June 5, 2010 by Mallory Megan
Filed under Management
The collections industry has grown so huge in the last couple of years. The reason for this is that collections and recoveries are usually outsourced business functions. It would be unfathomable for a creditor to handle retrieving debt from all of their accounts, so the creditors call the collections agencies.
But there seems to be a beginning of an enormous change taking place with the collections industry. The industry has grown to massive proportionas through the recession and seems giant. Rather than hire out more service providers, creditors are begining to lower the number of debt collection companies that they will work with, which requires the companies they originally hired to take on more accounts.The effects of this could change the way that the collections industry operates in a large way.
As the least effective workers are removed from these collection networks, certain debt collection agencies are going to suffer losses from their most important clients. Additionally, creditors will have less reason to work with companies that have a reputation for being unethical. The financial effects of this will cause these agencies to suffer, and company value will also fall with some owners that are forced to sell their companies in distress.
As this happens, the best workers will see more less competition, more potential job growth, greater leverage on contract terms, better revenues, and improved profitability.
In the debt buying market, the same type of change is also occuring. Rather than calling on more debt buyers, some creditors are lowering the number of companies they approach for selling the accounts.
Less functional, smaller debt buyers will experience less of a chance to buy from these issuers. Here again, a condensement within the primary debt sales market will increase. Recovery executives within credit businesses will be making the same kind of choice more and more, picking concentration within their vendor networks rather than diversification.
Rapid Recovery Solution is a New York collection agency. Click here to get your own unique version of this article with free reprint rights.
What Is A Collection Company Pt. 2
June 1, 2010 by Mallory Megan
Filed under Finance
Depending on how the person who owes money reacts to the demand will have a large effect on what additional notices (if any) the collections company will pick from its library. Voluntary resolution (e.g. making payment arrangements and/or partial payments) might result in letters with a gentler tone. Deceptive or belligerent reactions from the debtor might result in a more threatening tone.
Collectors attempt to create a sense of urgency, to try and collect the debt within the shortest amount of time. This hopefully will encourage the debtor to prioritize that particular obligation. Deadlines may be set, such as, Pay this amount within 10 days. There may also be threats, such as, …Or we will proceed with further collection attempts. But most of the time, if a debtor fails to meet the deadline, all that will happen is that yet another dunning letter will arrive, making the same basic demand. The & further collection action usually just means more dunning letters.
Collection letters will always coax the debtor to call the collection company directly via the telephone. In the case that the debtor does not call within thirty days, then a collector will typically try to contact the debtor again.
What are the phone calls like? Individual telephone collectors might be assigned a group of accounts, and spend their entire workday, every day, calling them. Their rigorous follow up can be attributed to performance evaluations and personal commission payments. The amount of a collector’s own paycheck is dependent upon how much money s/he extracts from debtors. Between that factor, and the relentless confrontations, this is a very high-stress job, with high employee turnover.
If a debt collector calls and reaches someone other than the debtor (e.g. a friend), s/he is legally prohibited from letting them know that this is an attempt to collect a debt. Each state differs but this may or may not include the debtor’s spouse. If the collector reaches an answering machine or voice mail, s/he will often leave a FDCPA approved message, but they are not permitted to give details for the call, because someone besides the debtor may hear it. The basic message goes something like, “I am calling for Jane Doe. It is very important that you call me back. My name is JR Rooney, and my number is 1-631-999-9999.” S/he will typically sound rather unemotional and stiff. Collection companies may be required to provide a phone number which is free for the debtor to call. They also may attach their toll free numbers to caller ID equipment which instantly identifies and logs the phone number the debtor is calling from, in order to call the debtor at that number at a later date.
Rapid Recovery Solution is a credit debt collection agency. Click here to get your own unique version of this article with free reprint rights.
Cali Collection Company Attempts to Get Fit And Healthy
May 16, 2010 by Rapid Recovery Solution
Filed under Business
A collection agency based in California produced a plot to motivate and educate employees to live healthier lifestyles in early January. There are twenty eight employees at the agency; more than half are currently participating in the initiative.
All of the parties involved have made a goal to lose ten percent of their total body weight by the end of June. Every Monday morning weigh-ins are scheduled and employees have an opportunity to win two cash prizes for losing five percent of their body weight by the end of March, and then another five percent by the end of June.
The Agency’s executive alleged that he had been considering the initiative for quite a while. He says it’s perfect for the stereotypical office setting that is fraught with unhealthy eating, and employees taking breaks to get fast food. He made note of the fact that trying to make employees lose weight was more cost efficient than actually obtaining health insurance for his workers.
In a ploy to get employees to live healthier, the agency has sporadic lunches and “education track meetings” once a week. The meetings are supposed to assist employees target and plan for their weight loss goal. So far the program has been a success. The collection company has collectively lost 72 pounds to date. That’s the size of a small child.
The program works to produce a better all around worker. It follows that a worker that is less stressed will be more efficient and motivated. While a really relaxed debt collector does not seem like they would be the most efficient worker, it all seems like a good idea. As the government tries to sort out the health care system, perhaps it is time that more companies like this take this route. If employees cannot get health insurance, health initiatives and goals at work could be the next best solution.
Rapid Recovery Solution is a third party debt collection company. lawyer based and equipped with skiptracing tools. You are welcome to reprint this article – but get your own unique content version here.
Debt Collection – How Much Time Do Collection Agencies Have To Collect?
April 17, 2010 by Mallory McGuinness-Hickey
Filed under Finance
Many people are made painfully aware that they owe a debt that is being pursued by a collections agency, yet few know exactly how long creditors can go after that debt. Debt Collectors are guided by what is called the Statute of Limitations.
What this means is that after a certain length of time agencies can no longer collect from debtors. Factors include the amount of time, which can vary from state to state, the type of debt, and if there is a signed contract or not.
For example, the state of New Hampshire has the time alloted to collect a debt is 3 years. If it was a foreign judgement, the Statute of Limitations is as high as 20 years; on a domestic one it is also 20 years. For goods the Statute of Limitations is four years but with a written, legitimate and signed contract is is three years.
Debtors who do not believe that they owe the money, could fight the creditors claim by actually witholding information such as invoices or balances due and request proof demonstrating the validity of the debt.At this point, collection agencies should present backup documentation to support their claim.
To find out about the length of the Statute of Limitations, consult a legal advisor in your own state. While there are many collections agencies out there that use unreputable practices, there is also a number of legitimate agencies who are willing to help out. Agencies such as Rapid Recovery Solution are always willing to help out. For more information, consult rapidrecoverysolution.com. In this trying time of economic hardship don’t be bullied by illegal tactics by illegitimate collection agencies. There are laws out there to protect debtors and everyone should know their rights.
Mallory Megan works for a debt collection agency. Also she writes articles on business, finance, consumer spending and collection agencies. Get a totally unique version of this article from our article submission service
The Skinny On How To Obtain Financial Information Of Your Debtors
April 17, 2010 by Mallory Megan
Filed under Finance
Being able to locate a debtor’s bank account information could be very useful in your attempts to collect debt. By law, it is required that a private investigator to do the work. Be wary when you hire someone to locate bank account numbers as there are a number of scam companies claiming that they can help, and take your money with no activity in return.
Below are legal ways to obtain a debtor’s bank account number.
First, if your debtor works at a retail store buy something from the debtor and pay by check. This is a good way to find out account information by looking at your own bank statement; the bank account information will allow you to determine the debtors account number.
Interacting with a previous landlord of the debtor can be quite helpful. Ask his formal landlord. You can subpoena the old land lord for a copy of the rental application to see where the defendant banked. Because old habits die hard, it is likely that the debtor still uses the same bank account.
It may be wise to consider serving a Business Record Subpoena on the debtor’s employer so that you can acquire a copy of a payroll check the debtor has cashed in. The check should have the defendant’s account number and possibly the name of the bank on the bank.
In addition, there are a few “colorful” ways to acquire information about a debtor’s bank account. Conduct a trash search. This is an simple way to obtain bank information and a way to get to know more than you ever wanted about this debtor.
One very elaborate scheme to get the information on your debtor’s bank account is what I like to call “the fake block party.” Mail post cards to everyone who lives on your debtor’s block, and put up signs directing traffic towards his house. The debtor may get block party fever and open his garage. Scope out his items and take inventory. He may even start to sell things. At this point, buy something and give them a check.
So there you go. All of this is legal, but my advice would be to look through trash and stage a block party last, because that seems kind of crazy.
Mallory Megan is employed by a debt collection company. She also writes articles on business, finance, consumer spending and collection agencies. This and other unique content ‘long island collection agency services’ articles are available with free reprint rights.
Debt Collection Companies Are Cutting Out Paperwork
April 17, 2010 by Mallory Megan
Filed under Finance
It seems like everyone is “going green” these days and collection agencies are now following suit. Companies such as Pacific Northwest Collections have opted to eliminate paper files and instead use a piece of software called Document Locater. This new system has many benefits.
Collection agents can now use the document locater to access files for information and can use the data to answer debtor questions over the phone in real time. This is beneficial because it is more efficient. Before, payers often had to wait on the phone for information, or even for a call back from the company.
Being able to quickly retrieve information is a helpful and effeciant way to collect, because contacting debtors may prove to be a difficult task. If an agent does get a payer on the phone, it can be frustrating for them to wait on questions and often times a debtor may not be able to answer a call back from a collections company.
Financially the new system has turned out to be profitable. With the new green system, hours of work are eliminated. No more typing, filing, or copying is required, leaving agents with more time to contact debtors rather than do clerical work.
The new system also helps the company to appear more professional. It may seem like a collection agency is uninformed when they cannot access pertinant information in an effiecient way. The more legitimate an agency seems, the more likely debtors are to take the company seriously. Although shifting the information to software and purchasing the software itself may at first be costly, the entire procedure seems to pay for itself. A manager at Pacific Northwest Collections says that the company saves $2,000 with the new system.
In a recession, collection agencies are struggling with retrieving money from debtors. Companies who are creative and have the ability to think outside of the box may very well turn out to be the most successful.
Mallory Megan works for a debt collection company. Also she composes stories on business, finance, consumer spending and collection agencies. Get a totally unique version of this article from our article submission service
Bleak News As Bankruptcy Increases While Employment Rate Plummets
April 17, 2010 by Mallory Megan
Filed under Business
Layoffs and pay cuts pushed more people into bankruptcy last year, and analysts say that the situation will most likely not improve until the unemployment issue improves. In Wisconsin, bankruptcy filings raised to 30 percent in 2009. This came on top of a 35 percent increase in the preceding year.
Bankruptcy Lawyers attest that it is not only is it layoffs and firings that are reasons to file. It’s the losses of once-regular over time pay and full time status that have left consumers unable to keep up with monthly payments that in the past were not a problem to pay.
U.S. Bankruptcy Court records show that there were 27,413 bankruptcy petitions filed in Wisconsin in the past year. More than 80% were Chapter 7 cases. Chapter 7 cases annihilate medical bills, credit card balances, and other types of debt. Recent Research by The Associated Press showed that more than 1.4 million bankruptcies were filed in 2009, an increase of about 32% from 2008.
And although bankruptcy takes away the looming debt and offers consumers a fresh financial start, consumers often remain unemployed and are unable to find employment to get an acceptable income again.
Even more depressing, unless the economy improves enough for industries to start hiring again, there is not much reason to think that bankruptcies will go down in 2010. Researchers have noted that home foreclosures will continue to pile up in 2010 because people who previously had adequate credit have lost employment and cannot keep up with payments.
Bankruptcy could seem like a good option to get a fresh start, but it has a negative effect on your credit report for ten years, leaving you unable to get a car, place of residence, or employment. Before declaring bankruptcy, it might be a wise decision to speak with your creditors and see if some sort of repayment plan can be worked out.
Mallory Megan is employed by a debt collection agency. Also she composes stories on business and finance, consumer spending and collection agencies. Visit the Uber Article Directory to get a totally unique version of this article for reprint.
Scams On The Increase – Jury Duty Scam Emerges
April 15, 2010 by Mallory Megan
Filed under Business
The FBI recently reported that jury scams are on the rise, even though they have existed for years. What happens is that someone will call you, telling you that you have missed jury duty, and then they will ask for personal information to stop you from getting arrested. But if you give the conman what he is asking for, you could lose your identity.
The scam goes down when the victim claims that they never got summoned for jury duty. Then the scam artist will answer that they need to verify that and make sure that it’s the right person. And for this they will need your social security number and birth date.
This scam is years old but as the recession gets worse, more and more conmen seem to be making their ways out of the woodwork. A similar scam to try to gather telephone information has surfaced recently as well. Emails alert unsuspecting victims that their number is being dispersed to telemarketers, and that they have to call a number to be put on the government’s “do not call” registry. When a victim calls, they are asked for information and even a fee to be put on the list.
Identity thieves are extremely adept at piecing a puzzle together in order to create an identity out of yours. Regular protocol for jury duty summons is that you fill out a qualifying questionnaire. Then the courthouse will send you a summons if you have been selected. Usually, a summons is sent out a couple of weeks before the month that they will serve on jury duty. This has been protocol for twenty years at the least, and there are obviously no plans amend it.
People legitimately calling you about jury duty won’t ever ask for a birth date or a social security number. It is very important to bear in mind that if you are not sure if you are being scammed or not, you should always verify what they are saying and not give into them, no matter how aggressive. It will be worth it in the long run.
Mallory Megan works for a debt collection agency. Also she composes articles on business, finance, consumer spending and collection agencies.
What Can A Collection Agency Do?
March 25, 2010 by Mallory Megan
Filed under Debt Consolidation
When and how does bill collection cross over the line into harassment and aggressive behavior? A bill collector is never allowed to use obscene language or threats of violence. However, they are allowed to insult your integrity and make you feel bad about the person you are.
Anecdotal stories circulate about collectors claiming that a debt cannot be negotiated, settled or paid off with time. Collectors have been known to rudely inquire when a debtor is planning to pay, and then reject a debtors offer as not enough. This is not true or acceptable, as a consumer you always have the ability to negotiate.
Debt collectors work on commission which is why the persistent ones can be so aggressive and hostile. But the key point is that, despite that you may owe money to a creditor, you always have the right to be treated like a professional. Even though collectors are prohibited from calling third parties such as co-workers, friends and family to spread the word that you are in debt, collection agencies are allowed to contact people who may know where you are if they are trying to find you.
Collection agents are expressly forbidden from threatening you with jail time, sadly in some unethical companies it has become a common tactic to use this threat to intimidate immigrant communities, because there is less of a chance that these people will know or understand the law.
A bill collector cannot call you repeatedly, which technically means that they can’t continuously call you over and over. Despite this fact, that does not stop them from calling you two, three, even four times a day. With some companies, bill collectors are given a small number of accounts to work with purposely so that they can badger a consumer in debt into paying for their commission. To put a stop on collections phone calls, you are able to send a letter by certified mail return receipt requested requesting that they no longer contact you by phone.
Mallory Megan is employed by a debt collection company. Also she writes stories on business, finance, consumer spending and collection agencies. Visit the Uber Article Directory to get a totally unique version of this article for reprint.
Spanish Collection Agency Humiliates Debtors Into Paying Up
March 2, 2010 by Mallory Megan
Filed under Debt Consolidation
Would you be mortified if a man in a tuxedo and a top hat followed you into a restaurant and silently joined your lunch date? How about a trio of men with more to love dressed like superheroes asking your neighbors for donations to assist you in your financial situation?
In Madrid, make sure that your bills are paid or you might be visited by one of these crazy characters. The recession has slammed Spain. Official figures show that the unemployment rate has sky rocketed, reaching 19.3 percent. That\’s one of the highest rates in Europe. About four million people aren\’t working. That\’s the same number of jobless people as France and Italy combined. One business is flourishing however, that business is debt collection.
Spanish law is pretty lax when it comes to debt payment. They allow 95 days to settle bills unlike the 30 in other parts of Europe. This, coupled with the fact that Spanish courts give the matter low priority put collection agencies in high demand.
One agency, El Cobrador del Frac – which translates as \”The Debt Collector in Top Hat and Tails\” – has more than 250 collectors, and an equal number of secretaries and investigators.Their goal is to work out some deal and retrieve money, not to go after people without the means to pay.
For them, new business is coming from constructive trade which is suffering from a huge slowdown. Homeowners owe money to contractors, contractors owe money to construction companies, construction companies owe equipment makers, and so on and so forth.
Last year, the agency was contacted by a wedding company who had a couple who did not pay the $83,000 bill for their extravagant wedding. The agency got their hands on a wedding guest list and began calling up guests one by one on the phone and asking them if they had the chicken or the lobster, and then asked them where to send the bill. Eventually the shamed couple paid up.
These ideas are interesting, (I guess that\’s one way to describe it) but they won\’t be this effective in due time. In this time of crisis, too many people have debts and they honestly can\’t pay. And to these people, it doesn\’t matter how much you humiliate them.
Mallory McGuinness is employed by a debt collection agency. She also composes stories about business, finance, consumer spending and debt collection. Get a totally unique version of this article from our article submission service



