Legal And Illegal Tactics A Debt Collector Will Use To Collect: Debt Collection Basics Part Three
August 7, 2010 by Mallory Megan
Filed under Loans
In the first two articles I wrote about what a collections account was, how sending delinquent accounts out to an agency profits a creditor, and the act of a third party collection agency buying old debt from a creditor.
I wrote about what type of information a collection agency will collect and use in their efforts, and also that third party collection agencies are governed by federal and state laws and are overseen by the FTC.
A minority of collection companies will utilize deceptive, strong arm and illegal methods to confuse and scare debtors that include pretending that they are one of their creditors and asking them to verify information, pretending to be an old friend or neighbor to catch a debtor off guard, repetitively calling or mailing a debtor to the point where it gets to be a nuisance, or sending threatening letters or leaving threatening voicemail messages.
Legal but manipulative practices include pressing the debtor, preying on their emotions, and using vague threats like “respond within ten days or further collections attempts will follow.” Other illegal practices include making an idle threat of litigation or pursuing litigation when the debt collector has no intention to, threatening to throw a debtor in jail, threatening to garnish wages or seize bank accounts when they have no authority to, lying about the amount that is owed, or asking for more than what is owed are used as well.
For the collections industry, time is the enemy and a good bill collector is completely aware of this bit of information. Their main task is specifically to get money as soon as possible.If you are talking to a debt collector, keep in mind that at any time you have the legal right to tell them you are busy and will call them back if you are flustered, hang up, cool off, develop a game plan, and contact them later. An aggressive debt collector will ask you why you can’t make payment arrangements today.
Rapid Recovery Solution is a commercial collection agency that writes articles on commercial collection companies. This article, Legal And Illegal Tactics A Debt Collector Will Use To Collect: Debt Collection Basics Part Three has free reprint rights.
When You Owe Too Much Money And Just Can’t Pay
June 21, 2010 by Mallory Megan
Filed under Finance
Debt can be an exhausting problem that weighs you down and affects your personal life greatly. But what if you have exhausted all of your resources and still can’t free up enough money to start repaying your debts in a big way? You still have choices. Perhaps it is time to think about the big things in your life- private schools, your house, and your cars. Are these things truly a necessity? Another option you have is to go through your house and your things and see if there is anything of value to sell. You can go after more money at your current job, or by taking on a second one. And there are still other alternatives yet. Credit counseling and bankruptcy are always available, but you are not there yet, so for now, take a deep breath and determine what you can accomplish on your own.
If you are a parent with children attending private school, consider moving them from private to public. For parents, the thought of moving their children from one school to another can be overwhelming. If this is not something that you as a parent are willing to do, you can always see about applying for financial assistance from your current school.
It is also a possibility that your living environment is sabotaging your capacity to make ends meet. Just last decade, we were fearful that if we didn’t buy at the very moment that we would be priced out of the only neighborhood we desired to live in. It’s a hard decision, but it very well may be that selling your home is a solution that you have to consider. While it is a conventional pearl of wisdom that your house is the asset you’ll retire on, and the most valuable asset in your portfolio, unless you can afford to make the payments, it’s also going to be the one that can be your downfall. Trading down – switching a larger house for something more manageable and less expensive can be an option, but you also may need to consider renting for a while. Bear in mind that if you can keep the cost of moving low, renting will save you the cost of homeowner’s insurance. (Renter’s insurance is much cheaper.) Other things you will save on include yard care, and commuting costs if you can find the right location to rent from.
If you can wrap your head around it, there is probably another, less expensive way for you to get back and forth to work each day. Think about it. Could you get by without a car for a while? Not only would it save you the expenses of paying for the car itself, and it’s upkeep (oil changes, repairs etc) but think about all of the money that goes to parking, insurance and gasoline. And if you feel as though you cannot go without a car, what about trading in your expensive car for one that runs just fine but is used?
Many times, simply thinking outside of the box is all that it takes to get yourself out of a situation that you find is difficult. If you take a calm approach to your situation with an open mind, you may find that the solution comes easier to you than you ever thought possible.
Mallory Megan works for Rapid Recovery Solution and writes articles about nationwide collection agencies Grab a totally unique version of this article from the Uber Article Directory
Is It Worth It To Hire Outside Collection Agencies
June 1, 2010 by Mallory Megan
Filed under Credit
When you find yourself in a situation that may lead to larger complications down the line, you try to find the fastest and most headache-free solution to the problem. It is always the best way to nip the problem in the bud before it even starts.
The same principle applies when you’re dealing with accounts that have lagged on payments, whose checks have bounced, who have totally stopped making their payments and have deemed themselves unreachable and a dozen other scenarios that will surely make your head spin. The role of your credit manager if you have one, at this point, is to decide whether to deal with these problems in-house or pass on these accounts to a collection agency that will then be tasked to follow-up and, at best, recover the money owed to your company.
Usually, a debt collection agency is called upon when you really have an overwhelming problem with your customers’ payment backlog. You’ve already tried resolving the issue using your in-house crew and having them initiate non-threatening appeals to your accounts by making phone calls, sending letters and even making personal visits. Or, sometimes, the problem has persisted and you find that your whole business has reached its danger zone and its plight hinges on whether or not you can recover some of the money that you lost. Whatever the case, hiring a collection agency seems to be the best way to deal with the situation.
However, extra care must be exercised when you finally decide to place your past dues with a debt collection agency. You have to remember that hiring a collection agency means that you are turning over a part of your business to someone totally on the outside. First of all, when you choose a debt collection agency you have to be sure that they come highly recommended by someone who has made use of their services and have been highly satisfied with them.
It is equally important that you check with an accrediting organization like that of the Better Business Bureau. This just makes sure that the collection agency that you’ve hired is regulated and subject to a higher power if they fail to deliver on their promise.
Second, when selecting a debt collection agency, you have to consider their technological capacity and equivalent manpower to handle your demands. When you say technological capacity it means that the agency will have the contact center in place to handle any communication between your customers and the agency, with reporting to be done on a regular basis to you as the ‘mother’ company.
You also have to make sure that the agency’s staff is trained to represent you as the client and not be seen as a third-party provider. It has been reported that most people are adverse to collection agencies and are more prone to shying away from them which will make it harder for you to go after them.
Their experience and customer-related orientation need to be as good as the fees that you’ll be paying. You need to negotiate a good compensation package that will take into account all of these conditions mentioned so you’ll at least be assured that you’re getting your money’s worth. It doesn’t make sense for you to be spending so much and not getting anything in return.
Rapid Recovery Solution is a commercial debt collection company. This and other unique content ‘debt solutions’ articles are available with free reprint rights.
Know Your Customer: Good Business Tips
February 20, 2010 by Mallory Megan
Filed under Management
Running a business can be hard. A lot of the time it is necessary to hire a debt collection agency for help collecting money that is owed. However, if companies take a position of prevention, they may not require using the assistance of a third party collections agency. Knowing the client or customer can be extremely useful for filtering out potential problems.
First, a business should determine the full legal name of the customer that it plans to do business with. Find out the type of business structure. Is it a corporation or a partnership? The names, addresses and titles of the principal members should be collected.
It is key to find out the federal employer tax identification number. The telephone number, ship to address, name, fax number and email address of the main contact should be established as well. Also, the bill to address, fax number and telephone number of the accounts payable contact is a useful piece of information to know. Individuals authorized to submit orders should be listed.
Inquire about the bank references. What is the name of the bank? The branch address, fax and telephone numbers, account types, account numbers and dates opened can be useful information. The name of the bank representative should be collected also.
Finally, the terms and conditions of sale should be acknowledged and accepted by the client\’s signature. The customer\’s signature, printed name, date of signing and title should be collected, and always have the company\’s lawyer look over any documents before use.
Be aware of the customer\’s credit history and keep decent communication through phone calls or personal visits. Keep an up to date delivery of goods and services, and up to date records and accounts receivable information. Mail out memos and letters to remind the client about the money owed and keep them up to date.
Join an industry credit group and participate actively. It is crucial to know the laws in the state that the company is in regarding collections and business proposals. To protect the company, it is crucial to collect references. Bank references, including the bank name, branch, account type, account number and trade references are important to know. Collect three trade references at least that include the name, address, telephone number and email addresses.
Mallory McGuinness is employed by a debt collection company. Also she writes stories about finance and business, consumer spending and debt collection.



